January 10, 2009
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Misdirected delivery?
I ordered an electric blanket from the Sleep Number company in early December that I never received. They claim it was delivered to my house on Dec. 12. It may have been delivered, but it wasn’t delivered to my house. I have never had problems with deliveries being misdirected or stolen. I have a feeling they aren’t going to do anything about it. That is bull because I had no choice on this. They didn’t stock them in their store so I was required to have it delivered. If they tell me the problem is between me and UPS I’m going to call my bank and refute the charge on my credit card.
I’ll wait til they call me back but I have a feeling this is NOT what customer service is all about.
